DELIVERY TIMES AND ORDER FULFILLMENT RULES
Delivery times can vary significantly from order to order, depending on the type of material ordered, the quantity, the availability of product in our warehouses and the production and delivery times of our suppliers.
Normally the fulfillment of orders paid with credit cards takes place within 3-4 working days from the date of insertion,while for payments by bank transfer it is necessary to add the technical times of crediting the banking institutions, or 2-3 working days more.
As soon as the availability of the ordered products has been verified, it is our care to communicate, by e-mail, the expected delivery time for the execution of the order.
To know the progress of your orders, however, our Customer Service is active at n. tel. 0521/892962, WhatsApp 3272477708.
We point out that the fulfillment of orders takes place exclusively with a complete order, therefore with a single shipment. We do not make partial deliveries (i.e. several shipments per single order), unless expressly requested by the Customer, who will be charged the related additional transport costs.
RETURN FOR SIZE CHANGE
In the event that the size of the purchased product does not correspond to expectations within 14 days of receipt of the goods, it is possible to return or replace the item. The shipping costs for size change or replacement are charged to the customer.
In the event that a refund is requested, the shipping costs will NOT be refunded. In the event that the Customer has benefited from free shipping, the amount relating to shipping costs in Italy (€ 9.00, depending on the form of payment chosen) will be deducted from the refund amount.